How To Send Confirmation Emails To Users After Submitting A Form

If you want to look like a professional, then sending confirmation emails to the users after submitting a form is a great idea.

It also helps the users to know is their form is submitted or not.

Here we used WPForms to create a contact form and I also recommend you create your form using WPForms.

With the active installation of 3 million+, WPForms is the best form building plugin for WordPress.

In this article, I’ll show you how you can send confirmation emails to the users after they submit a form on your site.

Step- 1. Install and active WPForms

WPForms is a drag & drop contact form plugin for WordPress.

Here we use WPForms’ free version (called WPForms Lite). But WPForms also has a premium version if you want to use premium features you can buy WPForms Premium.

With WPForms Premium you can create unlimited forms, advance forms (login-registration form, accept payment form, conversational forms, and many more), see your entries, export entries in a CSV file, mark read/ unread, print your entries, form locker, offline forms, and many more features.

Multipage Forms, Condition Logic
Entry Management, Drag & Drop
PayPal, Stripe, Zapier, Mailchimp
Login, Registration, AWeber Form
Geolocation, Signatures, File Upload

To install WPForms, go to Plugins > Add New, search for WPForms and click Install Now > Active.

Install-WPForms-in-WordPress

If you’re a premium WPforms user then you need to activate your premium license.

To activate your premium license go to WPForms > Settings and paste your license key and click Connect.

WPForms license key section

Step- 2. Create your form

To create a form, go to WPForms > Add New and create your form. Put your form name and select what type of form you want to create.

Create a form in WPForms

Suppose you want to create a contact form, so click Simple Contact Form and a contact form will automatically create. If you want, you can modify it.

After selecting a template, you can see this type of page.

WPForms field options

You can add fields, customize your fields. So create whatever you want to create.

Step- 3. Configure Notifications settings

To set up Notifications settings go to Settings > Notifications and you will see this type of page,

WPForms notification settings

a. Send To Email Address is the email addresses of those you want to send a confirmation email.

By default WPForms, only send confirmation emails to the admin’s email address.

To send email notifications to the user, click Show Smart Tags, and click Email.

Now confirmation emails will be sent to the user and the admin. If you want to send the confirmation email only the user, delete {admin_email} from the field.

If you want to add multiple emails, separate the email addresses with the coma.

WPForms Send To Email address

b. Email Subject is the first text users see after From Name when an email arrives in their inbox.

Email subject in the inbox
Email subject in the inbox with open email

So it is important to keep the subject line catchy. By default WPForms’s email subject line is New Entry: your form name.

To change this subject line, just put your subject line. You can also use Smart Tags with your subject line.

c. Put your name or your company name in the From Name field. Like we use Codebahar in the from name field.

Form Name in the inbox
Form Name in the inbox with open email

d. From Email is the email address which is used to send emails to the users.

By default, WPForms use the admin email address to send emails to users.

From Email in the inbox with open email

Use a professional email address like contact@yoursite.com. Don’t use an email address like @gmail.com or @outlook.com, etc.

e. Reply-To means if your users want to reply to your confirmation email which email they can reply?

Reply to in the inbox with open email

By default, WPForms uses the From Email as Reply-To email. You can use you From Email as a Reply-To email or use a different email.

f. Now, the last step is to write a confirmation message. You can write your confirmation message as you want. See our demo message,

Massage field in WPForms

How our demo message looks like in inbox,

WPForms confirmation email in inbox

We use Smart Tags to create this message. In the end, don’t forget to save this.

Congratulations! Now you have successfully set up your confirmation email settings.

Also, check out this article to learn how to add recaptcha in WPForms to stop spammers from filling out your forms.

Frequently Asked Questions (FAQs)

Can I attach a PDF to the confirmation form?

Yes, you can add a PDF to an automatic notification email for a form. To do that read this article on how to send pdfs or books in a form notification email.

If you have any questions about this article you can ask in the comment section. And if you like this article, don’t forget to share it.

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